Contact Us

Dash publishes this U.S. policy for customers shopping for DASH kitchen products at bydrehr.shop.

Under the customer commitments stated at bydrehr.shop, for straightforward policy guidance, for transparency, our customer care team can assist with products, orders, shipping, returns, exchanges, payments, and privacy requests.

Faster Support

Within the customer process available at bydrehr.shop, for straightforward policy guidance, for day-to-day ordering, include your order number and a clear description of the request. For damage, defects, incorrect items, or missing items, attach relevant photographs when possible.

Contact Details

For straightforward policy guidance, to explain this clearly, email: Support@bydrehr.shop
Phone: (629) 311-6196
Physical address: 182 Leavenworth St, San Francisco, California, 94102, US

Customer Service Hours

For purchases and requests handled through bydrehr.shop, for straightforward policy guidance, in line with our store practices, monday to Friday, 9:00 AM–5:00 PM (America/New_York). Messages received outside these hours are reviewed on the next business day.